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Help Center

The questions we are most asked


What are the shipping times for your products?

Do you ship worldwide?

You ship products from which country?

Do you provide tracking numbers to know where my package is located?

Missing some items from my order, what's going on?

I still have not received my order. What takes so much time?

Refund / Return Policy

I received a damaged item. What can I do?

Do you have a refund policy?


How can I know that my payment is secure?

For any other questions not answered here, please contact us by email: